Frequently Asked Questions
- Do you offer international shipping for your products? ❯
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Yes, we offer fast international express delivery for all products available at BalticDiag.com. We deliver worldwide — including the USA, Europe, North America, South America, Asia, Africa, and Australia — using trusted courier services such as DHL, UPS, and FedEx. Every order is shipped with express delivery straight to your door, ensuring a quick and secure arrival. Shipping fees are included in the product price, and we provide full tracking information so you can monitor your package from dispatch to delivery.
Please note that some products include free delivery, while others require confirmation of shipping costs before purchase. In most cases, pallet-sized packages have additional delivery charges that must be calculated in advance by our sales team.
- How can I pay for my order on Balticdiag.com? ❯
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We accept a wide range of secure global and local payment methods, including:
- Credit & Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club, JCB, China UnionPay, Cartes Bancaires (France)
- Digital Wallets: Apple Pay, Google Pay, PayPal, Alipay, Revolut Pay, MobilePay (Denmark & Finland), Link with Instant Bank Payments (USA)
- Local Payment Methods: Bancontact (Belgium), BLIK & Przelewy24 (Poland), iDEAL (Netherlands), giropay (Germany), EPS (Austria), Klarna (buy now, pay later), SEPA Direct Debit (EU), Kakao Pay, Naver Pay, PAYCO (South Korea)
- Bank Transfers: We also support traditional wire transfers.
- What is the difference between the SmartSafe ET30 and ET500? ❯
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Both the ET30 and ET500 are professional electric vehicle battery airtightness detectors designed for automotive workshops, and each one is built to serve a specific range of testing needs.
The ET30 is a low pressure airtightness detector, making it an ideal choice for workshops that primarily perform standard battery pack sealing tests and routine maintenance checks. It is compact, straightforward to operate and delivers high precision results for everyday airtightness diagnostics.
The ET500 is a high and low pressure detector with a maximum detection capability of 500kPa, which makes it suitable for more demanding testing scenarios such as end of line production checks, liquid cooling system verification and power system assembly testing. It also features a 10 inch touch screen, a built in air filtration system and a fully automated one button test process, making it well suited for higher volume or more complex workshop environments.
In short, if your workshop focuses on standard battery pack maintenance and sealing checks, the ET30 is a reliable and efficient solution. If your work involves liquid cooling systems, production line testing or higher pressure requirements, the ET500 is the more capable choice. Both devices deliver accurate, traceable results and come ready to use with no additional costs or subscriptions required.

