Frequently Asked Questions
- Do you offer international shipping for your products? ❯
- How can I pay for my order on Balticdiag.com? ❯
FREE WORLDWIDE DELIVERY FOR ALL PRODUCTS!
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The SmartSafe CE39 is a highly versatile four-in-one EV service unit designed for professional workshops, combining full-vehicle diagnostics, battery cell equalization, and module charging/discharging all in one machine. It supports comprehensive fault-scanning and full-system diagnostics for over 95 % of electric vehicle models, while also enabling synchronous equalization of up to 24 cells, and high-current charging (up to 40 A) and discharging capability for battery modules. An added bonus: it features remote-monitoring capabilities, built-in safety protections (over-voltage, over-current, reverse-connection, over-temperature), and Android-tablet integration for intuitive control and real-time monitoring of balancing and charge/discharge processes.
Whole-vehicle diagnosis, topology diagram for quick fault location.

Battery pack in-depth detection and offline testing for DCDC, OBC and PDU.

Intelligent balancing maintenance, 24 battery cells synchronous balancing.

High current and efficient charging and discharging, fast adjustment to target voltage.

Yes, we offer fast international express delivery for all products available at BalticDiag.com. We deliver worldwide — including the USA, Europe, North America, South America, Asia, Africa, and Australia — using trusted courier services such as DHL, UPS, and FedEx. Every order is shipped with express delivery straight to your door, ensuring a quick and secure arrival. Shipping fees are included in the product price, and we provide full tracking information so you can monitor your package from dispatch to delivery.
Please note that some products include free delivery, while others require confirmation of shipping costs before purchase. In most cases, pallet-sized packages have additional delivery charges that must be calculated in advance by our sales team.
We accept a wide range of secure global and local payment methods, including:
| Tablet parameters | |
| Display | 10.1 inches, resolution 800×1280 |
| CPU | 2.0GHz octa-core |
| Memory | 4GB |
| Storage | 128GB |
| System | Android |
| Wi-Fi | 2.4GHz/5GHz Dual Band |
| Battery | 9360mAH/3.8V lithium battery |
| Charging method | Type-C, contact charging |
| Interface | USB2.0-TypeA×1, USB2.0-TypeC×1,DC-IN port, charging base contact |
| Communication | Wi-Fi, Bluetooth, USB |
| Size | 295.9×196×38.6mm |
| VCI parameters | |
| ED BOX operating voltage | DC 9~18V |
| ED BOX communication method | Bluetooth |
| ED BOX size | 112×72.5×32.5mm |
| Host parameters | |
| Power input | AC 90~264V/50-60Hz |
| Battery module voltage range | DC 0-112V |
| Cell voltage range | 1.5~5V |
| Charging current range | 0.5~40A, maximum power 3.2kW |
| Discharge current range | 0.1-20A, maximum power 2.4kW |
| Single cell voltage accuracy | ±0.1%FS±5mV (maximum range 5V) |
| Single cell current accuracy | ±0.5%FS±0.05A (maximum range 20A) |
| Communication | Wi-Fi, Bluetooth |
| Abnormal protection | Power line power failure, main cable power failure |
| Equalization interface | 12PIN×1, 13PIN×1 |
| Charging control | Constant voltage charging, constant current charging |
| Discharge control | Constant current discharge, constant voltage discharge |
| Battery module charge and discharge protection | Battery module overcharge and over-discharge protection, over-temperature protection |
| Reverse polarity protection | Support |
| Over-temperature protection | Cooling box over-temperature 85°C protection |
| Host protection | Over-temperature, over-current, and current out-of-control trigger shutdown protection |
| Number of equalization channels | 2×12 |
| Tablet parameters | |
| Display | 10.1 inches, resolution 800×1280 |
| CPU | 2.0GHz octa-core |
| Memory | 4GB |
| Storage | 128GB |
| System | Android |
| Wi-Fi | 2.4GHz/5GHz Dual Band |
| Battery | 9360mAH/3.8V lithium battery |
| Charging method | Type-C, contact charging |
| Interface | USB2.0-TypeA×1, USB2.0-TypeC×1,DC-IN port, charging base contact |
| Communication | Wi-Fi, Bluetooth, USB |
| Size | 295.9×196×38.6mm |
| VCI parameters | |
| ED BOX operating voltage | DC 9~18V |
| ED BOX communication method | Bluetooth |
| ED BOX size | 112×72.5×32.5mm |
| Host parameters | |
| Power input | AC 90~264V/50-60Hz |
| Battery module voltage range | DC 0-112V |
| Cell voltage range | 1.5~5V |
| Charging current range | 0.5~40A, maximum power 3.2kW |
| Discharge current range | 0.1-20A, maximum power 2.4kW |
| Single cell voltage accuracy | ±0.1%FS±5mV (maximum range 5V) |
| Single cell current accuracy | ±0.5%FS±0.05A (maximum range 20A) |
| Communication | Wi-Fi, Bluetooth |
| Abnormal protection | Power line power failure, main cable power failure |
| Equalization interface | 12PIN×1, 13PIN×1 |
| Charging control | Constant voltage charging, constant current charging |
| Discharge control | Constant current discharge, constant voltage discharge |
| Battery module charge and discharge protection | Battery module overcharge and over-discharge protection, over-temperature protection |
| Reverse polarity protection | Support |
| Over-temperature protection | Cooling box over-temperature 85°C protection |
| Host protection | Over-temperature, over-current, and current out-of-control trigger shutdown protection |
| Number of equalization channels | 2×12 |