Frequently Asked Questions
- Do you offer international shipping for your products? ❯
- How can I pay for my order on Balticdiag.com? ❯
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The SmartSafe CE39 is a professional all-in-one solution designed for modern Electric Vehicle (EV) workshops, combining advanced diagnostics, battery cell equalization, and module charge/discharge testing in a single unit. This versatile system supports full-vehicle diagnostics for over 95% of EV models, enabling accurate fault detection and efficient servicing. The device allows simultaneous balancing of up to 24 cells, helping improve battery consistency and overall performance. With high-current capability of up to 40 A for charging and 20 A for discharging, it delivers reliable testing for battery modules and supports demanding workshop tasks. Built as comprehensive EV battery service equipment, the CE39 also functions as a battery balancer and charge/discharge tester, making it suitable for diagnostics, maintenance, and battery analysis. A lifetime license is included, so there is no need for additional software purchases or ongoing subscription costs. For convenience and safety, the unit features remote monitoring, multiple protection systems (over-voltage, over-current, reverse connection, and over-temperature), and seamless Android tablet integration. This allows technicians to monitor and control battery balancing and testing processes in real time, improving workflow and operational efficiency.
Supported languages: Simplified Chinese, Traditional Chinese, English, Arabic, French, Italian, Hebrew, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, German
Whole-vehicle diagnosis, topology diagram for quick fault location.

Battery pack in-depth detection and offline testing for DCDC, OBC and PDU.

Intelligent balancing maintenance, 24 battery cells synchronous balancing.

High current and efficient charging and discharging, fast adjustment to target voltage.

Yes, we offer fast international express delivery for all products available at BalticDiag.com. We deliver worldwide — including the USA, Europe, North America, South America, Asia, Africa, and Australia — using trusted courier services such as DHL, UPS, and FedEx. Every order is shipped with express delivery straight to your door, ensuring a quick and secure arrival. Shipping fees are included in the product price, and we provide full tracking information so you can monitor your package from dispatch to delivery.
Please note that some products include free delivery, while others require confirmation of shipping costs before purchase. In most cases, pallet-sized packages have additional delivery charges that must be calculated in advance by our sales team.
We accept a wide range of secure global and local payment methods, including:
| Tablet parameters | |
| Display | 10.1 inches, resolution 800×1280 |
| CPU | 2.0GHz octa-core |
| Memory | 4GB |
| Storage | 128GB |
| System | Android |
| Wi-Fi | 2.4GHz/5GHz Dual Band |
| Battery | 9360mAH/3.8V lithium battery |
| Charging method | Type-C, contact charging |
| Interface | USB2.0-TypeA×1, USB2.0-TypeC×1,DC-IN port, charging base contact |
| Communication | Wi-Fi, Bluetooth, USB |
| Size | 295.9×196×38.6mm |
| VCI parameters | |
| ED BOX operating voltage | DC 9~18V |
| ED BOX communication method | Bluetooth |
| ED BOX size | 112×72.5×32.5mm |
| Host parameters | |
| Power input | AC 90~264V/50-60Hz |
| Battery module voltage range | DC 0-112V |
| Cell voltage range | 1.5~5V |
| Charging current range | 0.5~40A, maximum power 3.2kW |
| Discharge current range | 0.1-20A, maximum power 2.4kW |
| Single cell voltage accuracy | ±0.1%FS±5mV (maximum range 5V) |
| Single cell current accuracy | ±0.5%FS±0.05A (maximum range 20A) |
| Communication | Wi-Fi, Bluetooth |
| Abnormal protection | Power line power failure, main cable power failure |
| Equalization interface | 12PIN×1, 13PIN×1 |
| Charging control | Constant voltage charging, constant current charging |
| Discharge control | Constant current discharge, constant voltage discharge |
| Battery module charge and discharge protection | Battery module overcharge and over-discharge protection, over-temperature protection |
| Reverse polarity protection | Support |
| Over-temperature protection | Cooling box over-temperature 85°C protection |
| Host protection | Over-temperature, over-current, and current out-of-control trigger shutdown protection |
| Number of equalization channels | 2×12 |
| Tablet parameters | |
| Display | 10.1 inches, resolution 800×1280 |
| CPU | 2.0GHz octa-core |
| Memory | 4GB |
| Storage | 128GB |
| System | Android |
| Wi-Fi | 2.4GHz/5GHz Dual Band |
| Battery | 9360mAH/3.8V lithium battery |
| Charging method | Type-C, contact charging |
| Interface | USB2.0-TypeA×1, USB2.0-TypeC×1,DC-IN port, charging base contact |
| Communication | Wi-Fi, Bluetooth, USB |
| Size | 295.9×196×38.6mm |
| VCI parameters | |
| ED BOX operating voltage | DC 9~18V |
| ED BOX communication method | Bluetooth |
| ED BOX size | 112×72.5×32.5mm |
| Host parameters | |
| Power input | AC 90~264V/50-60Hz |
| Battery module voltage range | DC 0-112V |
| Cell voltage range | 1.5~5V |
| Charging current range | 0.5~40A, maximum power 3.2kW |
| Discharge current range | 0.1-20A, maximum power 2.4kW |
| Single cell voltage accuracy | ±0.1%FS±5mV (maximum range 5V) |
| Single cell current accuracy | ±0.5%FS±0.05A (maximum range 20A) |
| Communication | Wi-Fi, Bluetooth |
| Abnormal protection | Power line power failure, main cable power failure |
| Equalization interface | 12PIN×1, 13PIN×1 |
| Charging control | Constant voltage charging, constant current charging |
| Discharge control | Constant current discharge, constant voltage discharge |
| Battery module charge and discharge protection | Battery module overcharge and over-discharge protection, over-temperature protection |
| Reverse polarity protection | Support |
| Over-temperature protection | Cooling box over-temperature 85°C protection |
| Host protection | Over-temperature, over-current, and current out-of-control trigger shutdown protection |
| Number of equalization channels | 2×12 |