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Delivery Information

What countries are available for shipping? 


We ship worldwide, so we can ship wherever you are. We use DPD and DHL delivery service.


What are delivery charges?


Shipping costs are calculated according to what you buy (weight and size) and where you want to be delivered, so full shipping cost can be calculated by sales representative and added to your quote.


I have made a payment, but did not received a product.


If you paid by bank transfer, usually it takes 3 - 5 business days to be process, some countries even more. If it takes more, please check with your bank. If bank informs that everythings is in order, please inform sales representative to check.


On other payment methods usually takes 1 - 3 days to be processed, in case you have not received any information, please inform sales representative to check.


What should I do if my order has not been delivered yet?


If you did not received tracking number, please contact sales representative on sales@balticdiag.com

If you received tracking number you can check delivery status:

https://www.dpd.com/

https://www.dhl.com/