Frequently Asked Questions
- Do you offer international shipping for your products? ❯
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Yes, we offer fast international express delivery for all products available at BalticDiag.com. We deliver worldwide — including the USA, Europe, North America, South America, Asia, Africa, and Australia — using trusted courier services such as DHL, UPS, and FedEx. Every order is shipped with express delivery straight to your door, ensuring a quick and secure arrival. Shipping fees are included in the product price, and we provide full tracking information so you can monitor your package from dispatch to delivery.
Please note that some products include free delivery, while others require confirmation of shipping costs before purchase. In most cases, pallet-sized packages have additional delivery charges that must be calculated in advance by our sales team.
- How can I pay for my order on Balticdiag.com? ❯
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We accept a wide range of secure global and local payment methods, including:
- Credit & Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club, JCB, China UnionPay, Cartes Bancaires (France)
- Digital Wallets: Apple Pay, Google Pay, PayPal, Alipay, Revolut Pay, MobilePay (Denmark & Finland), Link with Instant Bank Payments (USA)
- Local Payment Methods: Bancontact (Belgium), BLIK & Przelewy24 (Poland), iDEAL (Netherlands), giropay (Germany), EPS (Austria), Klarna (buy now, pay later), SEPA Direct Debit (EU), Kakao Pay, Naver Pay, PAYCO (South Korea)
- Bank Transfers: We also support traditional wire transfers.
- What is the difference between Smartsafe EB240 and EB480 Battery Equalizers? ❯
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The Smartsafe EB240 and EB480 are both lithium-ion battery equalizers designed for EV battery packs and other lithium-ion modules. The EB240 equalizes up to 24 cells at once, making it ideal for standard battery module maintenance and everyday balancing tasks. The EB480, on the other hand, balances up to 48 cells simultaneously and is built for larger or more complex battery systems.
Both devices support safe charging, discharging, and cell voltage equalization with protective safeguards. The EB480 offers higher precision, more advanced data visualization, and mobile app integration for remote monitoring, features that are not available on the EB240. In terms of interface, the EB240 has a 7-inch LCD for real-time monitoring, while the EB480 provides a larger screen with graphical cell voltage display and detailed analysis options.
In short, the EB240 is perfect for standard modules and routine battery maintenance, whereas the EB480 is designed for high-capacity packs and professional workshops that require advanced monitoring and control.

