Frequently Asked Questions
- Do you offer international shipping for your products? ❯
- How can I pay for my order on Balticdiag.com? ❯
- Does this diagnostic tool include software? ❯
- Is the NEXIQ USB-LINK 3 | NEXIQ Diagnostic Tool original and genuine? ❯
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The NEXIQ USB-Link 3 is the most advanced vehicle communication interface in the USB-Link range, designed for professional technicians who need fast, reliable and future ready diagnostics across heavy duty and medium duty commercial vehicles. Supporting CAN FD and DoIP protocols, it handles heavier bus loads across simultaneous channels and stays compatible with the latest vehicle architectures coming to market.
Available at BalticDiag in both wired and wireless editions, so you can choose the connectivity option that best suits your workshop setup. The wireless edition connects to your PC, tablet or smartphone via Bluetooth 5.0 and dual band Wi-Fi, while a USB cable connection is always available for fieldwork or environments with signal interruptions. The wired edition provides a direct and secure USB connection for workshops that prefer a straightforward wired setup.
The USB-Link 3 carries the largest number of OEM approvals in the commercial vehicle market today including:
Please note, that this product comes without diagnostic software!
Yes, we offer fast international express delivery for all products available at BalticDiag.com. We deliver worldwide — including the USA, Europe, North America, South America, Asia, Africa, and Australia — using trusted courier services such as DHL, UPS, and FedEx. Every order is shipped with express delivery straight to your door, ensuring a quick and secure arrival. Shipping fees are included in the product price, and we provide full tracking information so you can monitor your package from dispatch to delivery.
Please note that some products include free delivery, while others require confirmation of shipping costs before purchase. In most cases, pallet-sized packages have additional delivery charges that must be calculated in advance by our sales team.
We accept a wide range of secure global and local payment methods, including:
No, the NEXIQ USB-LINK 3 | NEXIQ Diagnostic Tool does not include diagnostic software. To use this tool, you will need to have the diagnostic software installed separately.
Yes, the NEXIQ USB-LINK 3 | NEXIQ Diagnostic Tool is a 100% original and genuine product. Using authentic diagnostic tools is important because they ensure accurate results, long-term reliability, and full compatibility with the intended systems. Genuine tools also help prevent malfunctions, misreadings, or damage that can occur when using low-quality or counterfeit alternatives.
The USB-Link™ 3 comes with the following:
The USB-Link™ 3 comes with the following: