Frequently Asked Questions
- Do you offer international shipping for your products? ❯
- How can I pay for my order on Balticdiag.com? ❯
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The TOUGHBOOK 20 is the fully rugged detachable PC with a removable keyboard that quickly transforms from a laptop into a fully functioning tablet with just one hand. At only 3.9 pounds, it’s good on the go with a clever built in handle that also functions as a kickstand, a bridge battery that allows hot swappable battery replacement while running without disruption. The TOUGHBOOK 20 display can be used with or without gloves and its sunlight-viewable 800 nit IPS display with direct bonding enables wider viewing angles and richer colors.
| Product Model | Toughbook 20 | Model Number | CF-20 MK2 |
| Condition | Refurbished | CPU | Intel® Core™ i5-7Y57 vPro™ processor (7th Gen CPU) 1.2GHz with Turbo Boost up to 3.3GHz, 4MB cache |
| Storage | M.2 256GB SSD | Memory | 8GB DDR3L |
| Display | 10.1" WUXGA 1920 x 1200 | Touchscreen | Yes, 10-point capacitive touchscreen (glove and rain modes) |
| Operating System | Windows 10/11 Pro | Camera | 1080p webcam with dual array mic and camera on/off indicator – Infrared with Windows Hello support n 8MP rear camera with autofocus and triple LED flash |
| Graphics Card | Intel® HD Graphics 615 | Keyboard | US Backlit Keyboard |
| Weight | 3.9 lbs / 1.76 kg | Dimensions | 10.7" (W) x 9.2" (D) x 1.3" (H) (27.2 cm x 23.3 cm x 3.3 cm) |
| Ports & Interfaces | On the tablet: – USB 3.0 x1 Type A (USB 3.0 is 1.5A) – MicroSDXC UHS-I – HDMI Type A – 10/100/1000 Ethernet RJ-45 – Audio In/Out 3.5mm Mini-jack stereo – SIM 4FF On the keyboard: – Docking Connector 24-pin – USB 3.0 x2, USB 2.0 x1 Type A – SDXC UHS-I – HDMI Type A – VGA D-sub 15-pin – 10/100/1000 Ethernet RJ-45 – Serial (USB) D-sub 9-pin |
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Yes, we offer fast international express delivery for all products available at BalticDiag.com. We deliver worldwide — including the USA, Europe, North America, South America, Asia, Africa, and Australia — using trusted courier services such as DHL, UPS, and FedEx. Every order is shipped with express delivery straight to your door, ensuring a quick and secure arrival. Shipping fees are included in the product price, and we provide full tracking information so you can monitor your package from dispatch to delivery.
Please note that some products include free delivery, while others require confirmation of shipping costs before purchase. In most cases, pallet-sized packages have additional delivery charges that must be calculated in advance by our sales team.
We accept a wide range of secure global and local payment methods, including:
Refurbished laptops are previously owned laptops that have been returned to the manufacturer or a third-party refurbisher, restored to their original factory settings, and tested to ensure they meet quality standards before being resold.
Here are some benefits of refurbished laptops:
Cost savings: One of the biggest advantages of buying a refurbished laptop is the cost savings. Refurbished laptops are typically priced lower than new ones, making them an affordable option for those on a tight budget.
Warranty: Many refurbished laptops come with a warranty that can provide peace of mind to buyers. The warranty may not be as long as that of a new laptop, but it can still offer protection in case something goes wrong.
Environmentally friendly: By purchasing a refurbished laptop, you're contributing to the reduction of electronic waste. Instead of disposing of a laptop that still has usable life, it's being given a second chance.
Quality control: Refurbished laptops go through a rigorous testing process to ensure they meet quality standards. This means that they're likely to be in good working condition and may even have new components installed.
Upgrades: Some refurbished laptops may come with upgraded components such as more RAM or a larger hard drive, which can provide better performance compared to a new laptop at the same price point.
Overall, refurbished laptops offer an affordable and environmentally-friendly option for those looking to purchase a laptop. However, it's important to do your research and purchase from a reputable seller to ensure you get a quality product.
Refurbished laptops are previously owned laptops that have been returned to the manufacturer or a third-party refurbisher, restored to their original factory settings, and tested to ensure they meet quality standards before being resold.
Here are some benefits of refurbished laptops:
Cost savings: One of the biggest advantages of buying a refurbished laptop is the cost savings. Refurbished laptops are typically priced lower than new ones, making them an affordable option for those on a tight budget.
Warranty: Many refurbished laptops come with a warranty that can provide peace of mind to buyers. The warranty may not be as long as that of a new laptop, but it can still offer protection in case something goes wrong.
Environmentally friendly: By purchasing a refurbished laptop, you're contributing to the reduction of electronic waste. Instead of disposing of a laptop that still has usable life, it's being given a second chance.
Quality control: Refurbished laptops go through a rigorous testing process to ensure they meet quality standards. This means that they're likely to be in good working condition and may even have new components installed.
Upgrades: Some refurbished laptops may come with upgraded components such as more RAM or a larger hard drive, which can provide better performance compared to a new laptop at the same price point.
Overall, refurbished laptops offer an affordable and environmentally-friendly option for those looking to purchase a laptop. However, it's important to do your research and purchase from a reputable seller to ensure you get a quality product.