Frequently Asked Questions
- Do you offer international shipping for your products? ❯
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Yes, we offer fast international express delivery for all products available at BalticDiag.com. We deliver worldwide — including the USA, Europe, North America, South America, Asia, Africa, and Australia — using trusted courier services such as DHL, UPS, and FedEx. Every order is shipped with express delivery straight to your door, ensuring a quick and secure arrival. Shipping fees are included in the product price, and we provide full tracking information so you can monitor your package from dispatch to delivery.
Please note that some products include free delivery, while others require confirmation of shipping costs before purchase. In most cases, pallet-sized packages have additional delivery charges that must be calculated in advance by our sales team.
- How can I pay for my order on Balticdiag.com? ❯
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We accept a wide range of secure global and local payment methods, including:
- Credit & Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club, JCB, China UnionPay, Cartes Bancaires (France)
- Digital Wallets: Apple Pay, Google Pay, PayPal, Alipay, Revolut Pay, MobilePay (Denmark & Finland), Link with Instant Bank Payments (USA)
- Local Payment Methods: Bancontact (Belgium), BLIK & Przelewy24 (Poland), iDEAL (Netherlands), giropay (Germany), EPS (Austria), Klarna (buy now, pay later), SEPA Direct Debit (EU), Kakao Pay, Naver Pay, PAYCO (South Korea)
- Bank Transfers: We also support traditional wire transfers.
- What is the difference between Metsim Pro and Metsim PRO MAX? ❯
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Metsim Pro is a professional ECU bench testing tool focused on core diagnostics: reading and clearing fault codes, component testing, dual ECU voltage comparison, and ECU cloning without the vehicle. It is the right choice for standard repair workshops.
Metsim PRO MAX includes all the same core features but goes significantly further. It adds a built-in 2-channel oscilloscope, a CAN bus analyzer, a signal generator for crankshaft and camshaft simulation, a dedicated gateway output, and ECUSoft integration which allows advanced file services such as IMMO off, DPF off, and Vmax removal. It is designed for advanced workshops, ECU refurbishment centers, and automotive R&D labs that require deeper signal analysis and simulation tools.

















