Frequently Asked Questions
- Do you offer international shipping for your products? ❯
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Yes, we offer fast international express delivery for all products available at BalticDiag.com. We deliver worldwide — including the USA, Europe, North America, South America, Asia, Africa, and Australia — using trusted courier services such as DHL, UPS, and FedEx. Every order is shipped with express delivery straight to your door, ensuring a quick and secure arrival. Shipping fees are included in the product price, and we provide full tracking information so you can monitor your package from dispatch to delivery.
Please note that some products include free delivery, while others require confirmation of shipping costs before purchase. In most cases, pallet-sized packages have additional delivery charges that must be calculated in advance by our sales team.
- How can I pay for my order on Balticdiag.com? ❯
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We accept a wide range of secure global and local payment methods, including:
- Credit & Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club, JCB, China UnionPay, Cartes Bancaires (France)
- Digital Wallets: Apple Pay, Google Pay, PayPal, Alipay, Revolut Pay, MobilePay (Denmark & Finland), Link with Instant Bank Payments (USA)
- Local Payment Methods: Bancontact (Belgium), BLIK & Przelewy24 (Poland), iDEAL (Netherlands), giropay (Germany), EPS (Austria), Klarna (buy now, pay later), SEPA Direct Debit (EU), Kakao Pay, Naver Pay, PAYCO (South Korea)
- Bank Transfers: We also support traditional wire transfers.
- What is the difference between the 1200 W and 3500 W induction heaters? ❯
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The main difference is power, portability, and intended use.
The 1200 W model is a compact handheld tool (2.9 kg) designed for quick spot jobs — loosening rusted bolts, nuts, bearings, and small parts in about 30 seconds. It's air-cooled, easy to maneuver in tight spaces, and ideal for mechanics and technicians who need a grab-and-go tool for field or workshop use.
The 3500 W BD-H8E is a professional-grade stationary unit (16.5 kg) built for intensive or repeated heating tasks. Its water-cooling system allows up to 16 minutes of continuous operation, making it suited for workshops that heat larger parts: steel bars, steering joints, or components requiring sustained, controlled heat. It also features a temperature adjustment knob and display for more precise control.
In short: choose the 1200 W if you need a portable tool for occasional bolt and fastener work; choose the 3500 W if you need sustained, high-power heating for heavier or more frequent jobs in a workshop setting.

