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1.  Where is my diagnostic tool (order)?


We always keep track of our orders. As soon as your order is dispatched from our warehouse, you will be sent an email to confirm that it's on its way. All shipments come with a tracking number.

Write to us to get a tracking number of your order and you will be able to see your delivery in DPD or UPS monitoring systems:




2.  What payment methods are offered? 


For the products you can pay directly by Bank Transfer.


3.  How can I contact customer service? 


You can send an e-mail to support@balticdiag.com 

Or write to us directly in our customer support page 


We promise to come back to you within 3 hours! 



4.  What is BalticDiag's privacy and cookie policy?


In BalticDiag.com we care about your privacy. You can always read more about information collection and cookies here.



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