Frequently Asked Questions
- Do you offer international shipping for your products? ❯
-
Yes, we offer fast international express delivery for all products available at BalticDiag.com. We deliver worldwide — including the USA, Europe, North America, South America, Asia, Africa, and Australia — using trusted courier services such as DHL, UPS, and FedEx. Every order is shipped with express delivery straight to your door, ensuring a quick and secure arrival. Shipping fees are included in the product price, and we provide full tracking information so you can monitor your package from dispatch to delivery.
Please note that some products include free delivery, while others require confirmation of shipping costs before purchase. In most cases, pallet-sized packages have additional delivery charges that must be calculated in advance by our sales team.
- How can I pay for my order on Balticdiag.com? ❯
-
We accept a wide range of secure global and local payment methods, including:
- Credit & Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club, JCB, China UnionPay, Cartes Bancaires (France)
- Digital Wallets: Apple Pay, Google Pay, PayPal, Alipay, Revolut Pay, MobilePay (Denmark & Finland), Link with Instant Bank Payments (USA)
- Local Payment Methods: Bancontact (Belgium), BLIK & Przelewy24 (Poland), iDEAL (Netherlands), giropay (Germany), EPS (Austria), Klarna (buy now, pay later), SEPA Direct Debit (EU), Kakao Pay, Naver Pay, PAYCO (South Korea)
- Bank Transfers: We also support traditional wire transfers.
- What are the main differences between the SmartSafe P01 and P03? ❯
-
Both the SmartSafe P01 and P03 are professional electric vehicle diagnostic tools designed for workshops and EV service centers, and both deliver full system diagnostics, deep battery pack analysis, broad vehicle coverage, ADAS calibration support and come with a 3 year software licence and 1 year hardware warranty. Both devices are built around a 10.1 inch Android tablet combined with a powerful Vehicle Communication Interface (VCI).
The P01 supports optional expansion modules such as an oscilloscope, multimeter and insulation tester, which can be added as your workshop needs grow, making it a flexible and scalable diagnostic platform.
The P03 takes integration a step further by including a built in oscilloscope, multimeter, insulation tester and current clamp as standard, so everything is ready to use from day one. It also provides guided fault code repair assistance including troubleshooting ideas and circuit schematics, comes with a remote diagnosis box supporting long range WiFi communication and covers over 95% of EV models.
In short, if you need a powerful and expandable platform with the flexibility to grow over time, the P01 is an excellent choice. If you prefer a fully equipped all in one solution with built in instruments and guided repair support ready from the start, the P03 is the more comprehensive option.







