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Sicherheitssystem (SGW – Secure Gateway)
Häufig gestellte Fragen
- Do you offer international shipping for your products? ❯
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Ja, wir bieten einen schnellen internationalen Expressversand für alle Produkte auf BalticDiag.com an. Wir liefern weltweit — einschließlich der USA, Europas, Nordamerikas, Südamerikas, Asiens, Afrikas und Australiens — über zuverlässige Kurierdienste wie DHL, UPS und FedEx. Jede Bestellung wird per Express direkt an Ihre Haustür geliefert und sorgt so für eine schnelle und sichere Zustellung. Die Versandkosten sind im Produktpreis enthalten, und wir stellen vollständige Sendungsverfolgungsinformationen bereit, damit Sie Ihr Paket vom Versand bis zur Lieferung verfolgen können.
Bitte beachten Sie, dass einige Produkte kostenlosen Versand beinhalten, während bei anderen die Versandkosten vor dem Kauf bestätigt werden müssen. In den meisten Fällen fallen für Palettenlieferungen zusätzliche Versandkosten an, die im Voraus von unserem Verkaufsteam berechnet werden.
- How can I pay for my order on Balticdiag.com? ❯
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We accept a wide range of secure global and local payment methods, including:
- Credit & Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club, JCB, China UnionPay, Cartes Bancaires (France)
- Digital Wallets: Apple Pay, Google Pay, PayPal, Alipay, Revolut Pay, MobilePay (Denmark & Finland), Link with Instant Bank Payments (USA)
- Local Payment Methods: Bancontact (Belgium), BLIK & Przelewy24 (Poland), iDEAL (Netherlands), giropay (Germany), EPS (Austria), Klarna (buy now, pay later), SEPA Direct Debit (EU), Kakao Pay, Naver Pay, PAYCO (South Korea)
- Bank Transfers: We also support traditional wire transfers.
- How can I order an Autel SGW or SFD activation package? ❯
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Ordering is simple and can be done directly through our website:
- Add the desired Autel SGW or SFD license product to your cart.
- Proceed to checkout and complete your order.
- During checkout, enter your Autel device’s serial number in the order comments section.
Alternatively, you can email your device information (model and serial number) after purchase to:
sales@balticdiag.com
Once we receive your serial number, we will begin the activation process.
Most licenses are activated within 2–4 business days. - What information is required to activate an Autel SGW or SFD license? ❯
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To successfully activate any Autel SGW or SFD access package (such as FCA SGW, Renault Gateway, VW SFD, or the EU SGW package), you will need the following:
- Compatible Autel Device: Your diagnostic tablet must support the specific SGW/SFD function you're activating. Compatibility varies by feature.
- Serial Number: The unique serial number of your Autel device. This is required to bind the license to your unit.
- Registered Autel Account: The tool must be registered on Autel’s official system (via the website or MaxiSys app).
- Active Software Subscription: Your device must have an up-to-date software license. Expired subscriptions must be renewed before activation.
- Internet Connection: The tablet must be connected to Wi-Fi to receive and synchronize the license.
Once activated (usually within 2–4 business days), your Autel device will unlock secure gateway access (e.g., FCA SGW, Renault, VW SFD), enabling full diagnostics including live data, coding, and active tests. - Which Autel diagnostic tools support SGW and SFD activation packages? ❯
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Compatibility varies by model. Below is a summary of which Autel tools support SGW/SFD access for brands like FCA, Renault, Nissan, Mercedes-Benz, and Volkswagen:
✅ Fully Compatible with All SGW/SFD Packages (FCA, Renault, Nissan, Mercedes-Benz, EU SGW, VW SFD):
- Ultra Series (Ultra, MS919, MS909, Ultra EV)
- MS906Pro Series (MS906Pro, Pro-TS, MAX)
- 900 Series (MX900, DS900, TS900, etc.)
- MS908S II / SP II / S3
- ITS600 / ITS600Pro
- BT609
- MS908S / MS908S Pro
✅ Partially Compatible (Missing Renault SGW or EU SGW):
- IM608II / IM608II Pro → ❌ No Renault SGW / EU SGW
- IM608 / IM608Pro → ❌ No Renault SGW / EU SGW
- MaxiSys Series (Elite, Pro, IM, CV, ADAS) → ❌ No Mercedes-Benz SGW / EU SGW
- MS906 Series → ❌ No Mercedes-Benz SGW / EU SGW
- 808 Series → ❌ No Mercedes-Benz SGW / EU SGW
- TS608 → ❌ No Mercedes-Benz SGW / EU SGW
- IM508 / IM508S → ❌ No Renault SGW / Mercedes-Benz SGW / EU SGW
❌ Not Compatible with Any SGW/SFD:
- BT608 / KM100
If you're unsure whether your device supports a specific SGW or SFD package, feel free to contact us with your model and serial number.
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